Open to Work · Consulting & Full-Time
Every business runs on paperwork somewhere.

Brian Waugh

Business Operations Specialist · Greencastle, IN

A business operations specialist for owners who are too busy running the business to fix how it runs.

CALL765·720·8121
EMAILwaugh.brian@gmail.com
BASEDGreencastle, Indiana

Untangle the Numbers

Turn scattered spreadsheets, invoices, and accounting data into clear reporting on costs, margins, and job or client performance — so decisions are based on what's actually happening, not a guess.

Fix What's Actually Broken

Find where time and money are actually leaking — a bottleneck, a manual step, a hand-off that keeps breaking — and correct it at the root, not just the symptom.

Build Systems That Don't Need You

Automate the recurring reporting, payroll, and document work that currently depends on one person remembering to do it — so the business can grow without every task routing through the owner.

If you want a second set of eyes on where your business is losing time or money — let's talk.

01
The Two-Minute Version

Professional Summary

Analytical and versatile professional with 16+ years of experience across business management, data analysis, education, operations, and construction management. Skilled in collaborating with stakeholders, driving data-informed decisions, and leading cross-functional projects from planning through execution.

Known for optimizing processes, automating workflows, and delivering actionable insights that improve efficiency and outcomes.

Credential Six Sigma Lean Black Belt
Degree M.Ed., School Counseling
Degree B.S., Psychology
02
What I Actually Do

Areas of Expertise

Sixteen years across five very different organizations — read together as a strategist would: not as a job list, but as a set of proven capabilities, each backed by where it was actually put to use.

01

Operations & Business Management

Ran the full operating engine of a business — payroll, AP/AR, insurance, scheduling, and compliance — and coordinated contractors and crews to keep high-pressure projects on schedule.

Field Evidence Business Operations Manager, Ridgeline Development (2009–2016) · Littrell Contracting (2022–Present)
Organizational Leadership Project Coordination Time Management
02

Process Improvement & Six Sigma

Six Sigma Lean Black Belt with a track record of finding the root cause of a production or workflow problem and fixing it — not just patching the symptom — across manufacturing, education, and contracting environments. At Terre Haute South Vigo, this meant redesigning how graduation and compliance data was collected and reported, automating it through Google Suite instead of manual tracking.

Field Evidence Machinist, Crown Manufacturing (2012–2016) · School Counselor, Terre Haute South Vigo HS (2018–2022) · Littrell Contracting (2022–Present)
Process Improvement Change Management
03

Financial & Reporting Systems

Configured accounting systems for real-time job costing and profitability reporting, and automated recurring payroll and reporting work — building the numbers infrastructure an owner actually relies on.

Field Evidence Ridgeline Development (2009–2016) · Terre Haute South Vigo HS (2018–2022)
Business & Data Analysis Excel (Advanced)
04

Stakeholder & Team Leadership

Led cross-functional meetings and communications across very different audiences — families, staff, administrators, subcontractors, and crews — and delivered training that changed how a team worked.

Field Evidence School Counselor, Terre Haute South Vigo HS (2018–2022) · Crown Manufacturing (2012–2016)
Stakeholder Communication Training & Presentations Conflict Resolution
03
The Toolkit

Core Skills

Business & Data Analysis Process Improvement Change Management Stakeholder Communication Cross-Functional Collaboration Microsoft Excel (Advanced) Google Sheets Workflow Automation Reporting & Documentation Research & Industry Analysis Training & Presentations Conflict Resolution Organizational Leadership Document Management Systems Project Coordination Time Management SQL (Basics) Tableau (Basics)
04
The Track Record

Professional Experience

2022 — Present
Concrete Finisher / Mason / General Support
Littrell Contracting · Greencastle, IN
  • Coordinate with multiple contractors and stakeholders to maintain workflow efficiency on high-pressure projects.
  • Applied process improvement skills to streamline job site tasks, reduce downtime, and improve collaboration across teams.
  • Tracked hours, managed equipment logistics, and maintained compliance with safety standards.
2018 — 2022
School Counselor
Terre Haute South Vigo High School · Terre Haute, IN
  • Conducted data analysis and reporting on graduation requirements, student progress, and compliance with regulations.
  • Automated tasks using Google Docs, Excel, and Skyward to improve department efficiency.
  • Facilitated cross-functional meetings with families, staff, and administrators to align on student outcomes.
  • Created and maintained shared documentation systems to improve stakeholder access to critical information.
  • Delivered presentations and training to students and staff, enhancing communication and engagement.
2016 — 2018
School Counseling Intern
North Putnam High School · Bainbridge, IN
  • Designed and implemented training materials and presentations using Microsoft Office tools.
  • Conducted research, counseling sessions, and documentation to support student success.
  • Leveraged digital platforms (YouTube, Google Drive) to streamline resource sharing.
2012 — 2016
Machinist
Crown Manufacturing · Greencastle, IN
  • Collaborated cross-functionally with operators, engineers, and management to improve part quality and efficiency.
  • Applied analytical problem-solving to identify and resolve production issues.
  • Produced reports, interpreted technical blueprints, and documented compliance with quality standards.
  • Earned certifications in multiple machines and processes while maintaining strict safety standards.
2009 — 2016
Business Operations Manager
Ridgeline Development · Mooresville, IN
  • Managed all office operations including payroll, AP/AR, insurance, scheduling, and compliance.
  • Implemented process automation in payroll and reporting using Microsoft Excel, saving time and improving accuracy.
  • Configured Sage Peachtree accounting system, enabling real-time job costing and profitability reporting.
  • Coordinated project schedules, cross-functional meetings, and subcontractor communications to ensure timely delivery.
  • Oversaw document management (contracts, COIs, receipts, tax documents) to support compliance and audits.
05
In Their Words

Recommendations

People I've worked with, in their own words — the receipts on the resume above.

[Placeholder for a real quote from a past owner, admin, or coworker. Two to four sentences works best — a specific problem Brian helped solve, the impact, and the way he worked.]

Full Name
Role · Organization

[Second placeholder. Ideally from a different chapter of Brian's career — if the first is from a business owner, this one from an educator or a fellow craftsman — so the range shows up in the quotes.]

Full Name
Role · Organization
Brian — drop in 2 or 3 real quotes and I'll style them the same way. Ridgeline owner, a Terre Haute admin, or Littrell's owner are the natural asks.
06
Where It Started

Education

2018
Indiana State University
M.Ed., School Counseling
Terre Haute, IN
2010
Purdue University
B.S., Psychology
West Lafayette, IN
2004
Greencastle High School
Honors Diploma
Greencastle, IN
07
In The Frame

Certifications

Verified Credential
Six Sigma Lean Black Belt Professional
Management & Strategy Institute
Credential ID on request · Verifiable through issuing body